We're a hardworking team that wants you to be happy with your SledZEROS.com product. We do not refund or exchange products. However, please do not hesitate to contact us if there is a problem with how your product has arrived, or if you want to share how awesome it is!
We are thrilled that you are purchasing SledZEROS.com gear! We will get your product out to you as soon as possible in a reasonable amount of time.